16 April 2013
New phone number for the Child Benefit and Guardian’s Allowance helplines
HMRC have announced new phone numbers for their Child Benefit and Guardian's Allowance helplines.
From 16 April HMRC will use the following 0300 numbers for the Child Benefit helplines:
- 0300 200 3100 - Child Benefit Helpline
- 0300 200 3103 - Child Benefit Minicom
- 0300 200 3101 - Guardian’s Allowance Line
This change means the majority of calls to these helplines will generally cost less, although call charges are based on individual tariff arrangements with callers' service providers, the devices used for calls, and the location from which calls are made.
We are advised that all Child Benefit forms and letters will be updated to include the new phone numbers in due course and the HMRC and gov.uk websites will have information about the new numbers.
A message will be added to the existing 0845 numbers, which can still be used for around the next 18 months.
- Next entry: PAC publishes its report on tax credits: Error and Fraud
- Previous entry: HMRC publish Self-employed Helpcard