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5 April 2013

Tax Credit Helpline availability

   HMRC have advised us that planned computer upgrades will be taking place over the weekend of 6 & 7 April 2013. This means the tax credits computer system will be unavailable from Friday 5 April until Monday 8 April. 

As a result, the Tax Credits Helpline and Intermediaries Helpline will not be able to access the tax credits computer system during this period and will only be able to offer a limited service, providing just general information from Friday, 5 April until the start of business on Monday 8 April. 

A message will be played on the Helpline at the beginning of the call to inform customers of the lack of system availability.

 

 



 

 

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