9 October 2012

Another chance to tell HMRC what you think - Please complete our survey

Earlier this year, HMRC asked us to conduct a survey of those intermediaries who advise their clients on tax credits and Child Benefit. As a result, HMRC were able to introduce a number of improvements. You can see their response to that survey here. 

HMRC would now like to ask you again about what they can do in assisting you to help your clients. They would specifically like to know how you use the current HMRC services available to you, which customer groups and queries you deal with most often and what help you would welcome from HMRC Benefits and Credits.

The reveneuebenefits team would be extremely grateful if you would take the time to complete this on-line survey. The closing date is 2 November 2012.

You can access the survey here: HMRC Survey