Child Benefit and Guardian's Allowance: Extra support service
There are many ways of contacting HMRC which are outlined in the contacting HMRC section of the website.
HMRC do provide special services for those who need additional help – called the extra support service. A full list of all services is published on the GOV.UK website. HMRC have also published a set of principles of support for those who need extra help.
More information is available on the GOV.UK website.
Last reviewed/updated 11 May 2025