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• What does the law mean?
• How do tax credits work?
• How much can your client get?
• How to deal with HMRC
  • Acting on behalf of someone else
    • Intermediaries
    • Agents
    • Appointees
  • Navigating HMRC
  • Contacting HMRC about tax credits
  • Obtaining information held by HMRC about a client
  • Challenging overpayments
  • Appeals
  • Disputes
  • Dealing with mistake and fraud
  • Dealing with overpayment debt
  • Expected HMRC standards
  • Making a complaint
  • Tax Credits Consultation Forum (formerly Benefits and Credits Consultation Group)

Tax Credits: Acting on behalf of someone else

This section of the website provides information about how to deal with HMRC on behalf of someone else.

There are three main ‘categories’ in relation to acting on someone’s behalf with HMRC. You can find out more information about each of them by clicking below:

• Intermediaries
• Agents
• Appointees

Last reviewed/updated 1 July 2022

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